Automated follow-up made simple—turn one-time buyers into lifelong customers.
What is RideClub Engage?
RideClub Engage is an exclusive Co-op retention tool that automatically sends emails after in-store purchases. It helps shops stay connected with customers long after the sale—without adding work for staff.
Take followups off your plate. RideClub sends timely, relevant messages based on real transactions.
What Members Like Best
HIGHLY CUSTOMIZABLE
Messages, logos, offers, and timing can all reflect your shop’s brand.
AUTOMATIC
Set it once, let it run, and focus on your customers.
BRAND-FIRST
Messaging is about your store and your riders, not generic marketing.
Program Features
Engage includes ready-to-use automations that keep customers coming back:
Thank You Emails – Sent weekly after bike purchases.
Customer Appreciation – Timed messages that nurture loyalty.
Tune-Up Reminders – Automatically trigger at 6, 12, or 18 months post-purchase.
Service Follow-Ups – Ensure satisfaction after tune-ups or repairs.
Trade-In Promotions – Encourage customers to refresh their ride.
“We Miss You” Outreach – Re-engage lapsed customers at 3–24 months.
Customer Appreciation and Service surveys – Capture your customer feedback for their recent store interactions.
Why RideClub Engage Works
RideClub Engage helps you protect margins, drive repeat visits, and create loyal customers—all with a simple, automated system that runs in the background.
If you’ve been looking for a set-it-and-forget-it tool to grow customer loyalty, RideClub Engage is built for you.
